Market access
Across African countries, primarily West and Central Africa, Latin America and North America.
Case study · Export growth: One producer. Two continents it had never reached.
How a German chemical producer opened South America and Africa — without an export team, without a distributor, and without paying anything upfront.
The story, in their words
“They opened up South America and Africa for us — markets where we had no real strength of our own. Their director maintains a genuinely close relationship with end users, so doing business through Retba means one more guarantee. A reliable partner for long term growth.”
Managing Director · Chemical producer, Germany
The journey
01
Where they came from
An established chemical producer with a strong business at home. Beyond its own market, reach ran out: South America and Africa offered growth the factory could serve, but the company had no real strength of its own there — no buyers, no local presence, and no team in place to develop them.
02
What they needed
New customers in markets thousands of miles away, reached directly rather than handed to a distributor standing between the factory and the buyer. And confidence that payment risk, language barriers and shipping complexity — the realities of those routes — would be handled rather than discovered.
03
How Retba helped
Retba found and qualified buyers and promoted the products locally, then managed every relationship from first order through to final payment, with the same people on the account throughout. The key customs documents were checked before each shipment, so paperwork never became the bottleneck. And there was no upfront cost — Retba is paid only when the producer is paid.
Behind the story
What Retba did.
Customer development
We find and qualify buyers so you deal with customers who are ready and able to pay.
Relationship management
From first order to final payment, with the same people handling your account throughout.
Risk management
Know-your-customer checks, sanctions screening and payment terms negotiated to protect you in higher-risk markets.
Logistics and documentation
Handled end to end, including the key customs documents that most often cause delays, each one double-checked for accuracy before shipping.
Market intelligence
Early warning of price changes, supply disruptions and shipping issues across the markets we cover.
The result
Two markets opened.
Two markets opened
South America and Africa, where the producer had no real strength of its own, are now part of its export map.
One more guarantee
With Retba’s director maintaining a genuinely close relationship with end users, doing business through the agency adds a layer of assurance to every deal.
Built for long term growth
“A reliable partner for long term growth” — the words of the producer’s managing director, not ours.
Told with the words of one producer from our 2026 principal survey, published with their role and market only.
Start a conversation
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