Last updated: 17 September 2026
1. About this policy
This Privacy Policy explains how Retba Consulting Ltd collects and uses personal information when you visit or contact us through this website.
Retba Consulting Ltd is the data controller responsible for your personal information.
Retba Consulting Ltd 1 King’s Road, Suite 2 RG45 7BF, Crowthorne United Kingdom
Email: info@retbaconsulting.com Telephone: 0118 464 0203
2. Information we collect
We only collect personal information that you choose to provide, primarily through the contact form.
This may include:
Your name Your email address Your company or organisation Your telephone number, if provided The contents of your message Any other information you include in your enquiry
Please do not submit sensitive personal information through the contact form unless it is necessary for your enquiry.
We may also collect limited technical information when you visit the website, including information required for website security, spam prevention and the operation of the website.
We do not use analytics, advertising trackers, behavioural tracking or marketing profiling tools.
3. How we use your information
We may use your information to:
Respond to your enquiry Communicate with you about your enquiry Provide information about our services Discuss potential business relationships Keep appropriate records of business enquiries Protect the website and contact form from spam, fraud and malicious activity Comply with our legal and regulatory obligations
We will not sell, rent or share your personal information with third parties for their own marketing purposes.
4. Our lawful basis for processing information
Under UK data-protection law, we need a lawful basis for using personal information.
We generally process information submitted through the contact form because:
It is necessary to respond to your enquiry or take steps at your request before entering into a business relationship; or It is in our legitimate interest to manage business enquiries, communicate with potential clients or partners, maintain appropriate records and protect our website.
Where security services are used, such as Cloudflare Turnstile, we process limited technical information on the basis of our legitimate interest in protecting the website and contact form from spam, fraud, abuse and malicious activity.
5. Contact-form information
When you submit the contact form, your name, email address and comments are used to respond to your enquiry.
Your information may be transmitted to our website hosting provider and email provider so that we can receive, store and respond to your message.
We will only use the information for legitimate business purposes connected with your enquiry. We will not add you to a marketing mailing list without your separate consent.
6. Cloudflare Turnstile
We may use Cloudflare Turnstile to protect the contact form from spam and automated submissions.
Turnstile performs a browser-based security check and may process limited technical information about your device, browser and connection. This may include information such as:
IP address User-agent information Browser characteristics Connection information Security and fraud-detection signals The website or page on which Turnstile is used
This information is used to determine whether a form submission is likely to have been made by a genuine visitor rather than an automated system.
Cloudflare Turnstile is not used by us for advertising, behavioural profiling or marketing purposes. The information entered into the contact form is not used by Turnstile to answer your enquiry.
Cloudflare may process information in accordance with its own privacy documentation. Further information is available in Cloudflare’s Turnstile Privacy Policy.
7. Google Maps
We may add an embedded Google Map to the website to show our location or help visitors find us.
If a Google Map is loaded, Google may receive technical information such as your IP address, browser information and details of the page containing the map. Google may also use cookies or similar technologies in connection with the map.
Where practical, we may prevent the map from loading until you choose to load it. If you choose to load the map, information may be sent to Google at that point.
Google Maps is provided by Google LLC and is subject to Google’s own policies. Further information is available in:
Google’s Privacy Policy Google’s information about cookies in embedded services
If Google Maps is not used on the website, this section does not apply.
8. Who we share information with
We may share personal information with trusted service providers where necessary to operate the website and respond to enquiries.
These providers may include:
Website hosting providers Email and communication providers Website security and spam-prevention providers Technical support providers Professional advisers where reasonably necessary Authorities or regulators where we are legally required to do so
Service providers are expected to process personal information only as necessary to provide services to us and in accordance with applicable data-protection law.
We do not sell personal information or share it with third parties for their own advertising purposes.
9. International data transfers
Some of our service providers may process personal information outside the United Kingdom.
Where personal information is transferred outside the UK, we will take appropriate steps to ensure that it remains protected in accordance with applicable UK data-protection law. This may include relying on an adequacy decision, approved contractual safeguards or another legally recognised transfer mechanism.
10. How long we keep information
We keep contact-form information for as long as reasonably necessary to:
Respond to and manage your enquiry Maintain appropriate business records Establish or manage a business relationship Meet legal, accounting or regulatory requirements Resolve disputes or enforce our agreements
When information is no longer required, we will securely delete it or anonymise it where appropriate.
11. Your data-protection rights
Subject to certain legal conditions and exemptions, you may have the right to:
Request access to the personal information we hold about you Ask us to correct inaccurate or incomplete information Ask us to delete your personal information Ask us to restrict how we use your information Object to certain processing Request the transfer of your information to you or another organisation Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details below.
We may need to verify your identity before completing a request. We will normally respond within one month, although this period may be extended where permitted by law.
12. Complaints
If you have concerns about how we use your personal information, please contact us first so that we can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office, the UK data-protection regulator:
https://ico.org.uk/make-a-complaint
13. Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, misuse, alteration or disclosure.
However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.
14. Third-party websites
This website may contain links to third-party websites.
We are not responsible for the content, security or privacy practices of those websites. You should review the privacy policy of any third-party website you visit.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to the website, the services we use or our legal obligations.
The latest version will always be published on this page with the date it was last updated.
16. Contact us
If you have questions about this Privacy Policy or how we use personal information, please contact:
Retba Consulting Ltd 1 King’s Road, Suite 2 RG45 7BF, Crowthorne United Kingdom
Telephone: 0118 464 0203 Email: info@retbaconsulting.com